dha88 Responsible Gaming
Enjoy entertainment in a controlled way — our protection tools, age limit policy, and support services are always ready to keep your gaming experience safe and enjoyable.
Our Protection Tools
Age Verification
dha88 strictly follows a 21+ policy. Age verification is mandatory when opening an account. Accounts of underage users are closed immediately.
Setting Deposit Limits
You can decide for yourself how much to deposit each day, each week, or each month. Lowering this limit takes effect immediately; increasing it requires a set waiting period.
Time-Out Break
Need a short break? Take a time-out from 24 hours up to 30 days. During this time you will not be able to log in or place any bets.
Self-Exclusion
If you want a longer break, activate self-exclusion. While active, your account remains completely inactive and cannot be reopened until the period ends.
Gaming History Review
By logging in to your account, you can view your betting history, win/loss record, and deposit list at any time. This helps you understand your own habits.
24/7 Support
For any concerns or issues related to gaming, our support team is available around the clock via live chat and at [email protected], responding in Bengali.
What Is Responsible Gaming?
Online gaming is a source of fun and entertainment — but it should always be enjoyed in a controlled and planned way. dha88 believes every player should maintain full control over their own money and time.
Responsible gaming means betting only what you can afford to lose, staying within a set budget, and playing for entertainment — not as a way to solve financial problems. Multiple tools and policies are active on our platform to support responsible play.
We believe that enjoying gaming in a healthy state of mind makes the experience far more enjoyable. Every player is therefore encouraged to know their own limits, take breaks when needed, and seek help quickly if any problem arises.
Keep in Mind
- Set a budget before you play
- Never bet with borrowed money
- Do not increase your bets to chase losses
- Take regular breaks
- Spend time with family and friends
Warning Signs of Problem Gambling
If the signs below appear, it means gaming habits may be getting out of control. It is important to seek help quickly.
- You are spending more than your budget, and this is happening repeatedly.
- You keep trying to win back lost money and continue increasing your bets.
- You have tried to stop or reduce gaming but have been unable to.
- Gaming is having a negative impact on your work, family, or studies.
- You are lying to family or people close to you about your gaming.
- You are betting with borrowed money or by skipping essential expenses.
- You feel restless or stressed when you are not gaming.
- You continue playing even when you are tired or mentally distressed.
How to Self-Exclude
Activating self-exclusion at dha88 is very straightforward. Follow the steps below — you can also get help via live chat at any time.
Log In to Your Account
Access your dha88 account and open "Account Settings".
Go to the Responsible Gaming Section
Find the "Responsible Gaming" option in Settings.
Select a Duration
Choose a duration that suits your needs — 30 days, 6 months, or 1 year.
Confirm
Verify your identity and confirm. The exclusion will take effect immediately.
Deposit and Betting Limits
Apart from self-exclusion, you can also set deposit limits directly from your account:
- Daily limit: You cannot deposit more than a set amount per day.
- Weekly limit: Controls the total amount deposited within seven days.
- Monthly limit: Sets the maximum deposit amount for the entire month.
Lowering a limit takes effect immediately. Increasing it requires a waiting period of several days — this prevents impulsive decisions.
21+ Age Policy
dha88 follows a strict 21+ age policy. Online gaming in Bangladesh is for adults only, and we want to ensure that underage individuals cannot access our platform in any way.
Every user must confirm their age at registration. If evidence is found that an account is being used by an underage person, that account is closed immediately and any deposited funds are returned.
If there are underage members in your household, please use password protection on your device and never share your account details.
For Adults Only
For ages 21 and above
Ways to Get Support
If you feel that gaming habits are having a negative impact on your life, do not try to deal with it alone. dha88's support team is by your side around the clock.
Live Chat
24 hours a day, 7 days a week — instant support in Bengali.
Email Support
[email protected] — in both Bengali and English.
Our support team is ready to help with compassion and without judgment. Whether it is setting a deposit limit, a time-out, or self-exclusion — just let us know via chat and action will be taken right away.
Help a Loved One
If you feel that a family member or friend is caught in problem gambling, speak to them directly about getting help. You can also contact us to arrange account restrictions with the person's consent.
Frequently Asked Questions
Play Safe, Play Happy
Use dha88's responsible gaming tools and enjoy entertainment at your own pace. If you need support, we are always here.